Indented Drop Down Lists

Product Suggestion

Introduce indented parent/child formatting for multi-select dropdown lists where options are structured hierarchically.

This would align the behaviour of other dropdown fields with the existing Organisation Hierarchy field, which already uses indentation to visually distinguish parent and child options.

Applying this formatting to additional areas such as Locations and other hierarchical fields would make larger dropdown lists easier to read, navigate, and understand.

Problem Statement

Currently, many multi-select dropdown fields display hierarchical data in a flat list format with no visual indication of parent and child relationships.

This can make it difficult for users to:

• Understand the hierarchy structure

• Quickly identify the correct option

• Navigate large or complex lists confidently

The lack of visual structure can increase selection errors and reduce usability, particularly where similar names exist across different parent groups.

Suggested Improvement

Apply the same indented hierarchy format used within the Organisation Hierarchy field to other dropdown lists that contain parent/child relationships.

For example:

• Locations

• Site structures

• Department groupings

• Other hierarchical configuration lists

Child items should appear visually indented beneath their parent option to improve readability and navigation.

Potential Benefits

• Improved readability of hierarchical dropdown lists

• Easier navigation of large option sets

• Clearer visibility of parent/child relationships

• Reduced selection mistakes

• More consistent user experience across the platform

• Improved usability for complex organisational structures